Privacy Policy

Landmark Electrical (“we”, “us” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit this website, engage our services, or interact with us in any other way. By using our services you agree to the collection and use of information in accordance with this policy.

Information we collect

Personal information

• Name
• Phone number
• Email address
• Suburb and postcode of the property
• Details of the electrical work you are enquiring about
• Mailing address and payment details, where a job proceeds

Non-personal information

• Browser type and operating system
• Device information
• IP address
• Pages visited on this website and time spent on them
• Date and time of visits
• The advertisement or search that brought you here

How we collect information

• Directly from you — when you complete the quote form on this site, call us, or contact us by email.
• Automatically — through cookies and similar technologies when you visit this website.
• From third parties — including service providers and advertising platforms that help us deliver and measure our services.

How we use your information

• To respond to your enquiry and provide a quote
• To provide, operate and maintain our services
• To process work and send related information such as quotes and invoices
• To communicate with you, including answering your questions and requests
• To send technical notices, updates and administrative messages
• To monitor and analyse how this website is used so we can improve it
• To measure the performance of our advertising
• To detect, prevent and address technical issues and security threats
• To comply with our legal obligations

Sharing your information

• With service providers who help us operate our business and this website.
• With advertising and analytics providers, for measurement and reporting.
• For legal reasons, if required by law or in response to a valid request by a public authority.
• In business transfers, in connection with any merger, sale of assets or acquisition.

We do not sell your personal information, and we do not give it to third parties for their own marketing without your approval, except where required for tax or supplier purposes.

Cookies and tracking technologies

This website uses cookies and similar technologies, including Google Analytics, Google Ads conversion tracking and Microsoft Clarity, to understand how the site is used and to measure advertising. You can set your browser to refuse cookies or to alert you when one is being sent, though some parts of the site may not work as intended if you do.

We also record the IP address of visits arriving from our advertising, solely to identify repeated or automated clicks and protect our advertising spend. These records are held for no more than 30 days and are then permanently deleted.

Security of your information

We implement reasonable security measures to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your data protection rights

• Right to access — you may request a copy of the personal information we hold about you.
• Right to rectification — you may request that we correct information you believe is inaccurate or incomplete.
• Right to erasure — you may request that we delete your personal information, in certain circumstances.
• Right to restrict processing — you may request that we restrict how we process your information, in certain circumstances.
• Right to data portability — you may request that we transfer your information to another organisation or to you.

To exercise any of these rights, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact us

If you have any questions about this Privacy Policy, or about how we handle your personal information, please contact us on 0405 091 456 or at [email protected].