Terms & Conditions

These terms apply to quotes, bookings and work carried out by Landmark Electrical. Where an advertised offer on this site carries an asterisk, the conditions below are what it refers to. If anything here is unclear, call us on 0405 091 456 before you book and we will explain it.

Trading terms and offer conditions

1. Landmark Electrical provides a $0 call out fee between 7:30am and 9:30am Monday to Friday, excluding public holidays. Outside these booking hours additional charges may apply.
2. Landmark Electrical is a cash on delivery (COD) business. This applies to any quote or invoice unless previously specified with an approved account application.
3. Landmark Electrical will only honour one special and/or coupon per customer per day.
4. The seniors and veterans discount applies only where a valid seniors, pensioners or veterans card is shown to the technician on site before work has started.
5. Special coupons and offers are valid only where presented before acceptance of the quote.
6. Spend More, Save More: on a single invoice for work completed at one address, based on the invoice total including GST — spend $300 or more, save $30; spend $800 or more, save $100; spend $1,500 or more, save $200; spend $3,000 or more, save 15% of the invoice total (from $450).
7. The maximum Spend More, Save More discount is 15% of the invoice total, which applies to invoices of $3,000 or more (inc GST). The offer excludes advertised fixed-price specials; work charged at a fixed-price special does not count towards a spend tier and is not discounted.
8. Spend More, Save More applies to one invoice and cannot be split across multiple invoices, jobs or addresses to reach a higher tier. It must be presented or mentioned before you accept the quote, and cannot be combined with the seniors discount or any other coupon, special or advertised offer.
9. Landmark Electrical promises not to give your information to third parties without your approval, unless required for tax or supplier purposes.
10. Landmark Electrical guarantees all workmanship for life where the issue is as per the recommendation of Landmark Electrical, the issue is due to the work that was completed, and the issue is not related to a manufacturer warranty matter.
11. All promotional pricing refers to starting prices and is pending site inspection.
12. The installation offer for an EV charger includes the isolation switch and is for a single phase charger only, to be installed within 5m of the switchboard. Non-standard installations will involve additional costs, which are quoted before works commence.
13. Promotional pricing for a bathroom heater covers supply and standard installation of the unit, GST included, and assumes a like-for-like replacement or an existing suitable ceiling location with accessible wiring. New circuits, ceiling repairs or difficult access are quoted before any work starts.
14. Promotional price of wall fan installation does not include a safety switch on the power circuit. If no safety switch is present, one will need to be installed at an additional cost as per Australian safety standards.
15. All electrical work is carried out under NSW electrical contractor licence 377159C and in accordance with AS/NZS 3000 wiring rules.

Quotes and pricing

We provide a price before work begins and you approve it before we start. Where a job turns out to involve work beyond what was quoted — for example, a fault found once a switchboard is opened up — we stop, explain it, and give you a revised price to approve. We do not carry out additional chargeable work without your agreement.

Workmanship guarantee

Our workmanship is guaranteed for life on the terms set out above. Equipment and materials we supply carry the manufacturer’s warranty, which is handled through the manufacturer. If something we installed fails because of how it was installed, we come back and fix it.

Cancellations

If you need to change or cancel a booking, call us as early as you reasonably can so the slot can be given to someone else. We do not charge a cancellation fee for standard bookings cancelled before a technician has been dispatched.

Contact

Questions about these terms can be directed to [email protected] or 0405 091 456.